We are not responsible for any items that go missing during transit or are misplaced upon delivery. If you are missing your package, and tracking reads it as delivered -- please contact UPS Returns Policy In-Store Only Returns Up to 10 days from date of purchase for store credit only for items that have not been worn, altered or washed, & with all tags attached. For Online Only Returns Up to 14 days from date of purchase for store credit only for items that have not been worn, altered or washed, & with all tags attached. Items may be mailed back or returned in store. Ship To: The Front Porch of Vinings 2949 Paces Ferry Rd SE Atlanta, GA 30339 Once we physically receive the item(s) we are able to further proceed with your store credit. The Front Porch of Vinings is not responsible for lost/stolen packages when attempted to ship returns back to us. The Front Porch of Vinings associates have the right to reject any returns at their discretion. Reasons for this would include alterations made to the garment, obvious makeup marks, perfume or smoke odor, visible wear, etc. All jewelry, accessories, bodysuits, undergarments, art, and discounted sale items are final sales.